Privacy Policy

Last Updated: June 12, 2025

This Privacy Policy explains how Guest List Co., Ltd. (hereinafter referred to as the "Company"; all mentions of "we", "our", or "us" throughout this website refer to the Company) collects, uses, and discloses your personal information when you browse guestlist-tokyo.myshopify.com (the “Site”), use our services, make purchases, or otherwise interact with us in connection with the Site (collectively, the “Services”).

In this Privacy Policy, “you” or “your” refers to you as the user of the Services, including customers, website visitors, or other individuals whose personal information we collect pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access the Services.

Chapter 1: General Provisions

【1.1 Definitions】

1."Personal Data" refers to all information relating to an identified or identifiable natural person.

2."Customer" refers to any person who, upon fully understanding and accepting the terms related to our platform, searches, views, or uses the products, services, images, text, designs, logos, videos, programs, ideas, information, etc. (collectively, the "Content") provided by us on our platform, and may purchase such products or services.

3."Our Platform" collectively refers to our physical stores, our websites and mobile applications, and any e-commerce mall sites where we operate our stores.

【1.2 Scope of This Policy】

1.This Policy applies to all customers who use our platform. By using our platform, you are deemed to have agreed to this Policy.

2.We may operate stores on third-party e-commerce mall websites. In such cases, the privacy policy and personal information protection policy of the respective e-commerce mall (hereinafter referred to as the "Mall Policies"), as well as any special privacy policy or personal information protection policy stipulated by us on such platforms, will also apply. In the event of any conflict or inconsistency between this Policy and the Mall Policies, the Mall Policies shall take precedence.

3.We may also collect your personal data through social media platforms or other third-party services (hereinafter referred to as "SNS Services"). In such cases, the privacy policy and personal information protection policy of the SNS Services (hereinafter referred to as the "SNS Policies") will apply together with this Policy. If there is any conflict or inconsistency between this Policy and the SNS Policies, the SNS Policies shall take precedence.

【1.3 Changes to This Privacy Policy】

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

Chapter 2: Information You Provide to Us and How We Use It

【2.1 Collection of Personal Data】

We collect personal data to the extent necessary for the operation of our platform, as outlined below:

1.Information obtained through product or service purchases:
This may include the name, date of birth, email address, phone number, address, repair and return history, purchase and payment information, and other related details of you or any third party whose information you provide.

2.Information provided through inquiries to us (via phone, email, designated forms, or any other medium):
This may include the name, date of birth, email address, phone number, address, repair and return history, purchase and payment information, and other related details of you or any third party whose information you provide.

3.Information provided when subscribing to our promotional services:
We collect personal data when you subscribe to our promotional services, such as newsletters or email magazines. This may include your name, date of birth, email address, phone number, and other relevant information. By entering your details into the required fields during the subscription process, you enable us to deliver the selected services to you.

4.Information collected through our platform:
When you access our website, social media platforms, or other third-party services, certain types of data ("Access Data") may be collected automatically. These may include access logs, web beacons (also known as pixels), cookies, and location-based services. Such data may remain on your computer, smartphone, or other device and may continue to be collected (please also refer to our Cookie Policy regarding Access Data).

5. Information Collected from Third Parties
We may obtain information about you from third parties. This includes vendors and service providers who collect information on our behalf. Examples include:
　・Companies that support our Site and Services, such as Shopify.
　・Payment processors that collect payment information (such as bank account details, credit or debit card information, billing address, etc.) in order to fulfill orders and provide the requested products or services under our contractual obligations.
　・When you visit our Site, open or click on emails from us, or interact with our Services or advertisements, we or our affiliated third parties may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.

Information we collect from third parties is handled in accordance with this Privacy Policy. Please also refer to the section on third-party websites and links.

【2.2 Use of Personal Data】

1.We use the personal data we collect from you for the purposes listed below or to the extent necessary to achieve those purposes. On our platform, we may offer services that integrate with personal data recorded on EC mall sites or SNS services as defined in Section 1.2. When you use such services, we assume that you have already given consent for such use through the respective EC mall site or SNS service.

Categories of Personal Data	Purpose of Processing	Legal Basis（※）
Information Collected When You Purchase Products or Services	The following purposes (1) to (10)	Contract Legal Obligation Consent Legitimate Interests
Information You Provide When You Contact Us		Contract Consent Legitimate Interests
Information You Provide When You Subscribe to Our Promotional Services		Contract Legitimate Interests
Information Collected Through Our Website		Consent Legitimate Interests

(1) To manage and fulfill your purchases and repair orders, or to provide warranties and other after-sales services.
(2) To record and manage your account information on our platform(s), including purchase history, point information, and all other account-related data.
(3) To respond to your inquiries, complaints, and requests.
(4) To send service-related information, including administrative messages such as notifications and order confirmations.
(5) To identify products or services that may interest you based on your purchase history and past interactions with us, and to provide you with advertising, campaign information, invitations to events, newsletters, and surveys.
(6) To distribute promotional information about us or third parties (including emails and sponsored social media updates) when we determine it aligns with your interests, based on a lawful basis.
(7) To conduct market research aimed at continuously improving the quality of services we provide to customers (including those performed by our contractors).
(8) To create statistical data for marketing, sales promotion, and product planning purposes (processed so that individuals cannot be identified).
(9) To perform credit checks as part of efforts to secure our platform and services and to prevent fraud or other prohibited or illegal activities (including checks by contractors).
(10) To understand how our platform is used to continuously improve our platform, services, and other products we offer (including analyses performed by contractors).
※Legal Basis for Processing
・Contract: When it is necessary to process your personal data in order to perform a contract between you and us.
・Legal Obligation: When we need to comply with a legal obligation.
・Legitimate Interests: When the processing of your personal data is necessary for the legitimate interests pursued by us or a third party, provided that your interests and fundamental rights do not override those interests. The reasons set forth in Article 2.3 of this Policy, (2) to (6), are interpreted as falling under legitimate interests.
・Consent: When you have given consent for us to process your personal data. However, even if you have given consent, we may still process your personal data based on other lawful grounds. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

2.If it becomes necessary to change the purpose of use, we will notify or make a public announcement to our customers accordingly.

3.We may entrust all or part of the handling of personal data, within the scope necessary to achieve the purposes of use, to external professional advisors, service providers such as internet and IT-related service providers, and other contractors. These contractors include those who provide services such as payment processing, credit card settlement, credit checks, and fraud prevention. While we exercise the utmost care in selecting and contracting with such contractors, including stipulating confidentiality obligations, we do not assume any obligation or responsibility for the actual operations performed by these contractors.

【2.3 Provision, Entrustment, and Joint Use of Acquired Personal Data by Third Parties】

We will not provide the personal data obtained from customers to third parties except in the following cases:

(1)When the customer has given consent.
(2)When there is sufficient grounds to judge that disclosure of personal data is necessary to protect our rights, property, or services, due to the customer’s violation of our terms and conditions.
(3)When it is necessary to protect the life, body, or property of a person, and obtaining the consent of the individual is difficult.
(4)When it is necessary to cooperate with a national government agency, local government, or an entity commissioned by them to carry out affairs prescribed by law, and obtaining the customer’s consent may hinder the performance of such affairs.
(5)When there is a merger, company split, business transfer, or other reasons resulting in the succession of our business, including the provision of personal data (in such cases, we will make reasonable efforts to ensure that the successor corporation uses the personal data in accordance with this Privacy Policy).
(6)When permitted by laws and regulations.

【2.4 Retention Period of Personal Data】

Unless a longer retention period is required by applicable laws, we will retain the personal data we collect about you only for as long as it is necessary to fulfill the purposes set forth in Article 2.2 of this Policy. After that, we will dispose of the data appropriately.

【2.5 International Transfers】

The information we collect may be transferred to, stored in, and processed in countries or regions where our affiliates or third-party service providers operate or manage facilities, due to our use of cloud servers and other infrastructure with facilities in multiple countries and dynamic data transfer capabilities. Some of these countries or regions may not provide the same level of data protection as your country of residence. However, we will continue to protect the personal data we transfer in accordance with this Privacy Policy.

【2.6 Links】

Third parties, including those subject to Mall Policies or SNS Policies, may collect personal data on their own websites that are linked from our website. In such cases, this Privacy Policy does not apply, and we assume no obligation or responsibility for the handling of personal data by such third parties.

【2.7 Use of Cookies and Google Analytics】

This website uses cookies, like many other websites. For details about cookies related to store operations provided by Shopify, please refer to the following URL:https://www.shopify.com/legal/cookies

We use cookies for the following purposes:
・To operate, maintain, and improve the site and services
・To enhance convenience by remembering users’ actions and settings
・To understand user behavior through access analysis and to manage and optimize the services (including use based on legitimate interests)

In addition, third parties and service providers contracted by us may use cookies to optimize the display of advertisements for services and products offered on this site and other websites.

Most browsers automatically accept cookies by default, but users can choose to delete or reject cookies via browser settings. However, disabling or deleting cookies may cause some functions of this site to not work properly. Also, please note that disabling cookies does not completely prevent data collection by third parties such as advertising partners.

Furthermore, we use Google Analytics to analyze site usage. For information on Google’s data collection, purposes, and user controls, please refer to Google’s privacy policy at:
https://policies.google.com/privacy?hl=ja

Chapter 3: Your Rights Regarding Your Personal Data

Article 3.1 (Disclosure, Correction, and Suspension of Use of Personal Data)
1.You have many legal rights in relation to the personal data we hold about you.
These rights may vary depending on your place of residence and the data protection laws applicable to your relationship with us, but they generally include the following:
(1)The right to obtain information about the processing of your personal data and to access the personal data we hold about you.
(2)The right to request that we rectify your personal data if it is inaccurate or incomplete.
(3)In certain circumstances, the right to request that we erase your personal data, which may include (but is not limited to) the following situations:
　・When we no longer need to retain your personal data in light of the purposes for which we collected it.
　・When we are processing your personal data solely based on your consent and you withdraw that consent.
　・When you object to the processing based on our legitimate interests, and our interests do not override your own interests, rights, and freedoms.
(4)In certain circumstances, the right to request that we restrict the processing of your personal data, which may include (but is not limited to) the following situations:
　・When you contest the accuracy of your personal data (only for the period necessary for us to verify the accuracy of the data).
　・When we no longer need to process the personal data except for the establishment, exercise, or defense of legal claims.
　・When you object to processing based on our legitimate interests (only for the period necessary to determine whether our interests override yours).
(5)The right to object to the processing of your personal data by us.
(6)Where we process your personal data based on your consent or a contract and by automated means in a structured, commonly used, and machine-readable format, the right to receive that data and/or to request that we transmit it to another controller, where technically feasible (please note that this right only applies to the personal data you have provided to us).
(7)The right to withdraw your consent at any time in relation to our processing of your personal data (please note that we may continue to process your personal data where we rely on another lawful basis for doing so).

2. You may exercise your rights by contacting us through the contact point specified in Article 3.2. In addition, if a member page or other personalized page linked to your account is available on our website, you may access such page by authenticating with your registered email address, password, and other credentials, and view, add, or correct your personal data directly.

3. If you believe that any of your rights have been infringed by us, you have the right to lodge a complaint with a data protection authority.

4. Please note that we may charge a fee for disclosing personal data, in accordance with procedures separately prescribed by us.

3.2 (Contact Information)

If you have any comments or questions regarding this Privacy Policy, or if you wish to make any requests concerning the handling of your personal data in accordance with Article 3.1, please contact us at the following:

Inquiries and Complaints Regarding Personal Information
GUESTLIST TOKYO Customer Support
E-mail address : email@guestlist-tokyo.jp

Personal Information Handling Entity and Responsible Party
GUESTLIST Co., Ltd.
Representative Director, Takuya Murakami